How to clear browser cache / cookies / history

refresh kaydoh dashboard

Mary Smith

Last Update vor einem Monat

When your Kaydoh page isn't showing the latest changes after saving, your browser may be serving an old cached version. Follow the steps below to fix it — always start with the quickest option first before clearing your full browser cache.


Step 1 — Force Refresh (Try This First)

The fastest fix. This forces your browser to pull the latest version of your page without clearing your entire cache.


  • Mac: Press CMD + SHIFT + R

  • PC: Press CTRL + SHIFT + R


If your changes appear after this, you're done — no further steps needed.


Step 2 — Open an Incognito Window

If the force refresh didn't work, open a new Incognito window — incognito doesn't use cached data, so it's a reliable test.


  • Mac: Press CMD + SHIFT + N

  • PC: Press CTRL + SHIFT + N


Open your Kaydoh page in the Incognito window. If it looks correct there, your regular browser has a cache issue — proceed to Step 3.


Step 3 — Clear Your Browser Cache

Google Chrome (Recommended)


  1. Click the three dots menu (⋮) in the top right corner of Chrome

  2. Select More Tools → Clear Browsing Data

  3. In the popup, check Cached images and files and Cookies and other site data

  4. Set time range to Last 4 weeks

  5. Click Clear Data

  6. Reload your Kaydoh page



Safari (Mac)


  1. Click Safari in the top menu bar → Settings (or Preferences)

  2. Go to the Privacy tab → click Manage Website Data → Remove All

  3. Confirm and reload your Kaydoh page


Shortcut: Press CMD + OPT + E to empty Safari cache directly


Firefox


  1. Click the three lines menu (≡) in the top right → Settings

  2. Go to Privacy & Security → Cookies and Site Data → Clear Data

  3. Check both boxes → click Clear

  4. Reload your Kaydoh page



Still not showing changes?

If your page still shows old content after all of the above, the issue may not be browser-related. Contact our support team via live chat and we will investigate further.


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trouble shooting

How can I clear my browser cache, cookies, and history?
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